Pictures of Correct and Incorrect white balance
Correct
Incorrect
What’s wrong with my view?
Camera head or the CCU connector is defective.
Positioning of Camera Head
Correct
Incorrect
Incorrect
(Note that we are using 0 degree telescope in the pictures)
“MENU LOCKED” message appears on the LCD Screen
Press and hold MENU and SCROLL button until the MENU UNLOCKED message appears.
Too little light from my light source
- Increase the brightness
- Xenon Lamp might need to be replaced
- Light cable might be defective, replace a new light cable
- Distal end of the telescope are soiled, clean with wet gauze
No light is emitted from my light source
- Xenon lamp need to be replaced
- Or defect in internal circuitry board
My unit fail, what should I do?
- Check that there is electricity from the wall outlet
- Check all power connection
- Defective power fuse, change the fuse as described in the instruction manual
What’s wrong with my telescope, it is very dark
This shows that the lens in the telescope is already cracked.
What is this and what may cause this to happen to my fiberscope?
This is fungus that grow inside the fiberscope. To prevent this:
- make sure to remove any water in the instrument/suction channels
- dry the outside of the fiberscope
- store safely in a hanging position (distal tip pointing down), so that any remaining moisture may drain out
What is Repair Exchange Program?
Repair exchange means you can trade in any brand of rigid telescope, fiberscope, videoscope, complete set of instrument and unit to Karl Storz brand with a certain discount.
May I know what the recommended chemicals are?
Please refer to the list of chemicals provided below:
Is Karl Storz’s telescope autoclaveable?
Yes, all new Karl Storz’s telescope can be autoclave up to 134°C, Gas Sterilization (ETO), Chemical Sterilization
(STERIS) or Plasma Sterilization (STERRAD)
